Terms and Conditions – Carr Catering

Terms and Conditions

Welcome to Carr Catering. These Terms and Conditions govern your use of the Carr Catering website (cateringandevent.co.za) and the purchase of catering equipment and related products. By accessing this website or placing an order with us, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

1. Overview of Services & Business Use

Carr Catering supplies high-quality catering equipment and related products designed for commercial, professional, and catering environments. This includes, but is not limited to, industrial dishwashers, water boilers, kitchen appliances, and associated hospitality equipment.

By purchasing from us, you acknowledge that you are aware of the professional specifications required for the installation and operation of commercial-grade machinery.

2. Pricing and Payments

  • Currency: All prices listed on our website are denominated in South African Rand (ZAR).

  • Price Adjustments: Prices are subject to change without prior notice due to supplier adjustments or market fluctuations. The price displayed at the exact time of checkout is final.

  • Payment Terms: Orders will only be formally processed, packed, and dispatched once full payment has been successfully received, cleared, and confirmed in our accounts.

  • Payment Security: We utilize secure, industry-standard payment gateways to protect all transactions.

3. Orders, Availability, and Cancellations

  • Order Acceptance: All orders placed through the website are subject to product availability and final verification by Carr Catering. We reserve the right to verify any order details before processing.

  • Right of Refusal/Cancellation: Carr Catering reserves the explicit right to cancel, refuse, or limit any order at our sole discretion. Reasons for cancellation may include, but are not limited to:

    • Obvious pricing or typographical listing errors.

    • Sudden stock unavailability from manufacturers.

    • Transactions flagged by our security systems as suspected fraudulent, unauthorized, or high-risk.

  • If we cancel an order after payment has been processed, a full refund will be issued to your original payment method.

4. Product Information and Manufacturer Warranties

  • Accuracy: Product specifications, dimensions, images, and descriptions are provided based on technical data supplied by manufacturers. While we strive for absolute accuracy, minor variations may occur.

  • Warranties: Official manufacturer warranties apply to products where explicitly provided by the supplier. Carr Catering will assist customers in facilitating legitimate warranty claims with the relevant manufacturer.

5. Proper Use and Installation of Products

Commercial catering equipment often requires specialized utility connections. Carr Catering shall not be held liable or responsible for any damage, malfunction, or safety issues arising from:

  • Incorrect, uncertified, or non-professional installation or setup (e.g., three-phase electrical or commercial plumbing connections).

  • Misuse or operation of the equipment outside of its intended professional purpose.

  • Unauthorized modifications, alterations, or third-party repairs to the products.

6. Limitation of Liability

To the fullest extent permitted under the laws of South Africa, Carr Catering’s total liability regarding any claim, loss, or damage directly arising from a purchase shall be strictly limited to the actual purchase price paid by the customer for the specific product in question. We are not liable for any indirect, incidental, or consequential business losses (including loss of revenue or profit) resulting from equipment downtime.

7. Intellectual Property

All content featured on this website, including logos, graphics, text, product descriptions, and images, is the exclusive intellectual property of Carr Catering or its equipment suppliers. Unauthorized reproduction, distribution, or commercial use of this material is strictly prohibited.

8. Governing Law

These Terms and Conditions are governed by, interpreted, and enforced in accordance with the laws of the Republic of South Africa. Any disputes arising out of the use of this website or purchases made shall be subject to the exclusive jurisdiction of the South African courts.

9. Business Information

For any legal inquiries, questions, or clarifications regarding these Terms and Conditions, please contact us directly:

  • Registered Business Name: Carr Catering

  • Company Registration Number: AK2020/506692/07

  • Physical Address: 116 Van Tonder Street, Sunderland Ridge, Centurion, 0157, Gauteng, South Africa

  • Phone Number: +27 60 565 7676

  • Email Address: info@carrcatering.co.za

  • Operating Hours: Monday – Saturday: 08:00 – 17:00